Help & FAQ

Posting

How much does it cost to post?: Nothing. Every category is free, including Cars & Trucks and Housing.
How long do ads stay up?: 45 days, or until you tell us the item's gone. Repost after that if it's still available — a fresh ad does better anyway.
Why was my ad removed?: Usually one of: prohibited item (weapons, animals, recalled goods), duplicate posting, or wrong category on the third strike. The removal email includes the specific reason.
Can I edit an ad after posting?: Not yet — it's the most-requested feature and it's coming. For now, email help@stallly.com with your listing number and the change.

How do I contact a seller?: Use the "Message the seller" form on any listing. Your message is relayed with your email as the reply-to, so the conversation continues in your inbox.
The seller isn't answering. Now what?: Give it a day — most people check email after work. Still nothing after two or three days? The item probably sold. On we go.
Is there buyer protection / escrow / shipping?: No. Stallly is strictly local and in-person by design. Anyone offering you a "Stallly escrow service" is a scammer — see the safety tips.

Do I need an account?: No. A public handle on your ads and a working email address are all it takes.
What do you do with my email?: We use it to relay messages about your ad and nothing else. It never appears publicly and we don't send newsletters.
What cookies does the site use?: One session cookie (_stallly_session) that keeps forms working and prevents spam. No analytics or advertising trackers.

Didn't find it? Email help@stallly.com — include a listing number if it's about a specific ad.